For Customers

Welcome to London & Colonial Assurance ('LCA')

Based in Gibraltar, we’ve been providing annuity products to UK customers since 2001. Our core values focus on meeting your needs and delivering high-levels of customer service. Trust us to support you every step of the way.

At LCA, we put you, the customer, at the heart of everything we do. Here's how we ensure the best service for you:

Expert guidance

Our products are only available through UK financial advisers.

Advisers will work with you to understand your current and future needs, then recommend the right product for you.
If you need help in finding a financial adviser you can read our useful guide here.

Service and support

Designed for you

Our products are designed to meet your needs.
We’re here to support you throughout the lifetime of your product.

If you need extra support, learn about how we can provide it for you here.

Our products

The Flexible Life Annuity ('FLA') is an investment linked annuity, and unlike a traditional purchased life annuity the FLA gives you more freedom to:

1) choose the level and frequency of income payments, at outset, and then adjust that level whenever you wish.

2) to remain invested in the market (just remember that the value of investments can fall as well as grow).

3) to add further sums of money.

The Flexible Pension Annuity ('FPA') is a unit-linked lifetime pension annuity that gives you more freedom to:

1) choose the level and frequency of income payments, at outset, and then adjust that level whenever you wish.

2) to remain invested in the market (just remember that the value of investments can fall as well as grow).

3) consolidate pension pots by adding further crystallised pension assets.

If you are an existing customer looking for information about an older LCA annuity product not listed above, you can find out more here.

Resource Hub

Our resource hub provides all the support you need:

  • Important documents
  • Useful guides and videos
  • Frequently asked questions (‘FAQs’)
  • Contact details

Top 5 frequently asked questions ('FAQs')

Our products are only sold through advisers. We do not offer our products directly to customers. If you would like some help in finding an adviser then you can learn more here.

When you buy one of our products the investments (funds) that we purchase with your premiums are placed into a ‘Cell’. As a separate cash transaction you can also buy the preference share that is attached to that Cell. Purchasing a preference share, as well as a LCA product, can be advantageous. For more information please speak to your financial adviser. We also have a useful ‘Essential facts of a preference share’ guide which you can find here.

When the annuity starts, the annuity payments are calculated using applicant age and the initial premium paid. Using an appropriate mortality table and current gilt yield we calculate the yearly annuity payment that the initial premium would support over the annuitant’s expected lifetime. The level of annuity payments are recalculated each time an additional premium is paid. Please refer to the product key features document for more information.

Yes. We allow additional premiums, or ‘top-ups’, to be added to both of our flexible annuity products. The minimum amount you can top up is £50,000. There is no maximum limit.

If you wish to add an additional premium, please contact your financial adviser who can help you with this.

We recommend speaking to your adviser as they will help you with all key financial decisions.

Need more help?

We understand that every customer is unique. That’s why we’re here to provide the specific support you need.

How we can help:

  • Large Print Documents: Available upon request.
  • Alternative Communication Methods: We can adjust how we communicate with you.
  • Additional Support: Whatever your needs, we’re here to assist.

Get in touch:

Visit our Getting Extra Help support page and contact us for personalised assistance.